Skip to main content
  • Grievance
Home›Banking Hour

Banking Hour

Banking Hours (Transaction Hours):

Monday to Friday

9:00 AM to 4:00 PM

Holiday Counter :

S. No.

Holiday Counter ( 360 Days Banking)

Province

Transaction Hours

1

Biratnagar Branch

Koshi Province

11:00 am to 2:00 pm

2

Vidhyapati Chowk Branch

Madesh Province
3

Durbarmarg Branch

Bagmati Province
4

Pokhara Branch

Gandaki Province
5

Hospital Line Branch 

Lumbini Province
6

Surkhet Branch

Karnali Province

7

Dhangadhi Branch

Sudurpashchim Province

 

S. No.

Additional Holiday Counter for Sunday and Mid-Week holidays Only 

Province

Transaction Hours

1

Birtamode Branch

Koshi Province

11:00 am to 2:00 pm

2

Birgunj Branch

Madesh Province
3

Dhumbarahi Branch

Bagmati Province
4

Narayanghat Branch

Bagmati Province
5

Suryabinayak Branch

Bagmati Province
6

Teku Branch 

Bagmati Province
7

Thasikhel Branch

Bagmati Province

8

Nepalgunj Branch

Bagmati Province

 

Evening Counter :

S. No.

Branch Name

Province

Week Days

Transaction Hours

Remarks

1

Durbarmarg Branch

Bagmati Province

Monday to Friday

4:00 pm to 6:30 pm

Magh 16 to Kartik 15

4:00 pm to 5:30 pm

Kartik 16 to Magh 15

Bank on the go with Citizens SmartBank

Open an account, send money and pay bills in minutes.

Download on theApp StoreGet it onGoogle Play
Show All Links
SWIFT: CTZNNPKAGrievance24/7 16600166667

© 2026 Citizens Bank International Ltd. All rights reserved. Crafted By: Amnil Technologies Private Limited

Sitemap