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Your Partner For Progress

One bank for every chapter of your life.

Personal, business and digital banking in a single, seamless experience. Choose your world and everything adapts to you.

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Choose your world

Banking that reshapes around you

Tap a world and the whole experience — menu, tools and content — adapts to what you need.

01 — Personal

For you & family

Savings, loans, cards, deposits and everyday money made effortless.

Enter Personal
02 — Business

For your ambition

Accounts, working capital, trade finance and payments to help you scale.

Enter Business
03 — Digital

For life on the go

Mobile banking, QR payments, a smart wallet and instant transfers.

Enter Digital
AAA ratedFinancial stability
Why Citizens

A bank the nation trusts, built on people first

Since 2007 we've grown into one of Nepal's leading commercial banks — pairing nationwide reach with banking that genuinely cares about progress.

  • There are 200 branches and 169 ATMs all over the country. The bank has 3 extension counter and 42 branchless banking all over the country.
  • Award-winning digital banking & 24/7 support
  • Strong capital base & transparent governance
See our recognition
200Branches nationwide
2 Millions+Happy customers
169ATMs nationwide
18 yrsOf trusted service
Awards & recognition

Recognised among the nation's finest

2025

Bank of the Year 2025

The Banker · Financial Times
2024

Bank of the Year 2024 – Nepal

The Banker · Financial Times
Citizens SmartBank

Your whole bank, in your pocket

Move money, pay bills and manage cards in seconds — with bank-grade security and a delightfully simple experience.

Instant transfers

Send to any bank or wallet 24/7 via connectIPS & fonepay.

Scan & pay with QR

Pay millions of merchants nationwide with one scan.

Bank-grade security

Biometric login, device binding & 24/7 fraud monitoring.

Download on theApp StoreGet it onGoogle Play
Good morning,
Anjali
Total balanceRs 4,82,500
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Salary credited+65,000
Electricity bill-1,240
Newsroom

Latest notices

23 Sep 2026

Citizens Bank 20th AGM Notice-A

Read more
23 Sep 2026

Citizens Bank 20th AGM Notice-B

Read more
09 Sep 2026

Invitation for Procurement of Data Loss Prevention (DLP) Solution

Read more
View all notices
Exclusive Deals

Offers & Cashback

Exclusive rewards every time you pay with Citizens cards and mobile banking.

Dirghayu Guru Hospital & Research Center Pvt. Ltd.Up to 12% off
Hospital

Dirghayu Guru Hospital & Research Center Pvt. Ltd

12% Discount is available for hospital & investigation services (Excluding OPD fees & medical packages)

View offer
Nisarga Hospital and Research Center Pvt. Ltd.Up to 20% off
Hospital

Nisarga Hospital and Research Center Pvt. Ltd.

20% discount on pathology test 15% discount on General bed-Hospital  admit 12.5% discount on ICU,NICU,OPD/Emergency ticket 10% discount on Cabin-Hospital admit, General Surgery, Orthopedic, Gynecology, Video X-Ray, X-Ray, ECG, ECHO, TMT, Endoscopy 7.5% discount on Laparoscopic Operations 5% discount on Medicine

View offer
Kist Medical College & Teaching HospitalUp to 10% off
Hospital

Kist Medical College & Teaching Hospital, Gwarko, Lalitpur

Discount In Hospital service and Investigation 10% Discount for all  Debit/Credit card holders/Privilege customers/Mobile Babking users

View offer
View all offers
Get started in minutes

Ready to bank on your terms?

Open your Citizens account online today — no queues, no paperwork.

Open an account

Bank on the go with Citizens SmartBank

Open an account, send money and pay bills in minutes.

Download on theApp StoreGet it onGoogle Play
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