Banking that reshapes around you
Tap a world and the whole experience — menu, tools and content — adapts to what you need.

A bank the nation trusts, built on people first
Since 2007 we've grown into one of Nepal's leading commercial banks — pairing nationwide reach with banking that genuinely cares about progress.
- There are 200 branches and 169 ATMs all over the country. The bank has 3 extension counter and 42 branchless banking all over the country.
- Award-winning digital banking & 24/7 support
- Strong capital base & transparent governance
Recognised among the nation's finest

Bank of the Year 2025

Bank of the Year 2024 – Nepal
Your whole bank, in your pocket
Move money, pay bills and manage cards in seconds — with bank-grade security and a delightfully simple experience.
Send to any bank or wallet 24/7 via connectIPS & fonepay.
Pay millions of merchants nationwide with one scan.
Biometric login, device binding & 24/7 fraud monitoring.
Latest notices
Offers & Cashback
Exclusive rewards every time you pay with Citizens cards and mobile banking.
Up to 12% offDirghayu Guru Hospital & Research Center Pvt. Ltd
12% Discount is available for hospital & investigation services (Excluding OPD fees & medical packages)
View offer
Up to 20% offNisarga Hospital and Research Center Pvt. Ltd.
20% discount on pathology test 15% discount on General bed-Hospital admit 12.5% discount on ICU,NICU,OPD/Emergency ticket 10% discount on Cabin-Hospital admit, General Surgery, Orthopedic, Gynecology, Video X-Ray, X-Ray, ECG, ECHO, TMT, Endoscopy 7.5% discount on Laparoscopic Operations 5% discount on Medicine
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Up to 10% offKist Medical College & Teaching Hospital, Gwarko, Lalitpur
Discount In Hospital service and Investigation 10% Discount for all Debit/Credit card holders/Privilege customers/Mobile Babking users
View offerReady to bank on your terms?
Open your Citizens account online today — no queues, no paperwork.